So I'd put up my problem on this forum and discovered that I could use Internet Explorer to solve it, but I don't want to use IE. A different solution just offered was to put Firefox into Safe Mode and disable all the add-ons as one of these might be causing conflicts.
So I did and it worked (see post below for an example). Now I have to wait and see if the lack of the various add-ons I use but do so no longer cause me any great inconvenience. I suspect they won't but could be wrong.
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